Loading... Please wait...


SecureNet Logo
credit cards

Customer Service

Customer Satisfaction Guaranteed

Have a question about your order? Need details about shipping or returns? Can't find that special part? Our customer service team is ready to help you! Search our Frequently Asked Questions (FAQ's) for answers to some of our common questions.  If you can't find the answer give us call at 1-888-929-RODS (7637) or email us at sales@classicrods.com and we'll get back to you as soon as possible.  Use our parts request form to inquire about parts you can't find or provide us feedback about parts or brands you wish we would carry.

Core Values 

Reliability:  Promises are not enough. The on time delivery makes the promise valid. 

Passion & Determination:  Everyone we serve is passionate and determined. We will embody these characteristics to properly serve our customers.

Honesty:  An honest relationship fosters a successful relationship. Being upfront and honest makes things work smoother and more effectively throughout the business relationship. 

Openness:  We will listen, think, and then act. The Company depends on feedback from our clients, employees, family and friends. Without being open to others’ ideas, comments and critiques, we will never improve.